Smart computer systems like most of the electronics at one time or another will come to the end of lifecycle and ultimately fail to function correctly or will no longer power up completely. There is, however, a possibility that the computer system may be suffering from crashes due to either failure in the hardware or conflict in the implementation of its software elements. For all the computer systems running under Microsoft Windows Operating System platform, many signs of the system crashes include dreaded Blue Screen of Death, freezing up preventing the user from restarting of the machine, automatic restarting of computer or shutting down entirely from its Graphical User Interface based Operating System. This guide will focus primarily on the possible causes of software failure. An assumption will be that all the hardware components are properly functioning.
- Web browser
- Internet connectivity
- Cleaner utility
- Operating System installation disc
Steps to be followed:
- When the system crashes, the first thing to be done is to reboot the machine. Do a soft reboot, click on the “Restart” button. Try to do a hard reboot by pressing the restart button, or pressing and holding the power button, in the case of PC.
- If the system reboots finely, try to trace your steps before cash. If you installed new software, go to the 7th step. Mostly system crash is caused by errors and conflicts in the registry of the system.
- Because registry of Windows is a complex database of configurations and options, it is difficult to identify errors. Just open the web browser and connect to the Internet.
- Now download and install a registry cleaner. Once installed completely, download the registry cleaner and start registry scanning.
- The registry cleaner will try to fix the problems found in system registry keys and will induce the user for a preferred action. Allow scanning and cleaning to finish and reboot the machine.
- The system registry now should be clean. Scan regularly and clean registry at least every two weeks as a preventive measure.
- If the crash was caused by the newly installed programme, boot in safety mode by choosing F8 key on the keyboard during the process of Reboot.
- Select ‘Safe Mode” from Operating system boot option. This will ensure that only essential components needed by the system will be loaded.
- Hit the ‘Start’ button and select option of ‘Control panel.’
- Choose ‘Add/Remove Programs’ category in the control panel.
- The next screen will be displaying all currently installed programs on the device.
- Select the program that caused the crash and click on ‘Remove or Change’ button.
- Follow prompts to complete the process of uninstallation and reboot the machine in Normal mode.
- Repeat the fourth step for making sure that the system registry stays clear and healthy of orphaned registry keys.